General terms and conditions

Ticket sale

Our tickets are sold exclusively via print@home.

After payment in the webshop, PSI2 Ticketservice GmbH guarantees that the tickets are sent to the email address you have provided.

PSI2 Ticketservice GmbH guarantees admission one per ticket to the show (see admission or print@home)  & it is your official receipt.

Delivery

Via email to the stated address you supplied.

Payment

Prices are inclusive VAT and administration costs.

The payment options offered in our webshop (Visa, Mastercard,  PayPal, prepayment) are carried out through the certified Payment Service Provider (PSP) Wirecard GmbH. This company has specialized in online financial transfer and is operating a payment platform for e- and m-commerce.

Admission

Your print@home ticket has to be shown with the barcode at the show entrance where the barcode will be scanned from your print@home paper ticket  or your mobile phone.

Show cancellation, changes, payback

In case of a show cancellation, PSI2 Ticketservice GmbH, will return the face value back to the account from where the payment was made.

Small charges could occur from your respective payment provider (e.g. at a retransfer abroad).

In the case of moving the show to a different venue, the ticket stays valid.

Ticket buyers will be notified via email at the email address you supplied.

PSI2 Ticketservice GmbH guarantees the show will not be moved to a different province of Austria.

In case of moving the show to a different date, you can request for your money back.

Data protection

Customers acknowledge that their electronic data are made known through mPAY24 GmbH.

PSI2 Ticketservice GmbH does not store payment data.

Jurisdiction

Place of jurisdiction is Vienna. Austrian law is mutually agreed.

Print@home

Warranty of admission is not to be misused, copied or changed.

Print@home tickets must not be copied or forwarded, only if you misplace your ticket, you can reprint it.

At admission the principle of first admission is applied (the first print@home ticket which has been accepted with its definite identification is valid. Subsequent tickets with the same identification are automatically invalid on admission of the first ticket).

With the use of this warranty of admission the user accepts the promoter’s general terms and conditions and the venue’s rules and regulations.

ABOUT PSI MUSIC Contact / Press / Mentions légales General terms of condition